BookCollar Legal
Privacy Policy
How BookCollar collects, uses, shares, and protects personal data across the marketplace.
Audience: All users and visitors
Effective date: April 28, 2026
Draft note: this policy set is a working legal draft pending attorney review.
1. Information we collect
We collect information you provide directly, including account details, profile data, listing content, messages, booking information, and support requests.
We also collect technical data such as IP address, browser/device details, approximate location, app usage events, and cookie identifiers.
2. How we use information
We use data to operate the marketplace, match customers with providers, process bookings, secure accounts, prevent fraud, improve features, and provide support.
We may use contact details to send service updates, policy notices, security alerts, and marketing communications where allowed by law.
3. Legal bases and disclosures
Depending on your location, we process data based on contract necessity, legitimate interests, legal obligations, or consent.
We may disclose information to service providers (hosting, analytics, messaging, payments), business partners, legal authorities when required, and parties involved in corporate transactions.
4. Cookies and similar technologies
BookCollar uses cookies and similar tools for core functionality, analytics, personalization, fraud detection, and campaign measurement.
Where required, we provide consent controls and allow users to adjust preferences.
5. Data retention and security
We retain personal information only as long as needed for legitimate business purposes, legal compliance, and dispute handling.
We apply administrative, technical, and physical safeguards, but no method of transmission or storage is guaranteed 100% secure.
6. Your rights and choices
Depending on local law, you may request access, correction, deletion, portability, or restriction of your personal data, and you may object to certain processing.
You may opt out of marketing emails using unsubscribe tools or by contacting us at privacy@bookcollar.com.
7. Children's privacy
BookCollar is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn we collected such data, we will take steps to delete it.
8. Changes and contact
We may revise this Privacy Policy from time to time. The latest version will always be posted with the effective date.
For privacy questions or rights requests, contact privacy@bookcollar.com.