Document Overview
Prepared for: BookCollar LLC
Business location: Utah
Document purpose: Public-facing privacy choices, opt-out, request, and data control page
Effective Date: May 18, 2026
Last Updated: May 18, 2026
1. Purpose of This Page
This page explains privacy choices that may be available to users of BookCollar.
BookCollar is an online marketplace platform that connects customers with independent third-party service providers for in-person services.
This page should be read together with BookCollar's Privacy Policy, Terms of Service, Provider Terms, and any other applicable privacy notices.
Available privacy choices may vary depending on:
- Where you live
- Which privacy laws apply
- Whether you are a customer, provider, applicant, visitor, or account holder
- What information BookCollar has about you
- Whether you have an active account
- Whether information must be kept for legal, tax, payment, safety, fraud prevention, dispute, or business record purposes
2. Privacy Policy
BookCollar's Privacy Policy explains:
- What personal information BookCollar collects
- How BookCollar uses personal information
- How BookCollar shares personal information
- How BookCollar protects personal information
- How long BookCollar keeps personal information
- What privacy rights and choices may be available
Users should review the Privacy Policy before submitting a privacy request.
3. Managing Account Information
If you have a BookCollar account, you may be able to update certain information directly in your account settings.
This may include:
- Name
- Email address
- Phone number
- Profile photo
- Profile information
- Communication preferences
- Provider profile information
- Business information
- Listing information
- Availability settings
- Other account settings
Some information may not be editable through self-service tools. If you cannot update information directly in your account, you may submit a correction request using the privacy contact information below.
4. Provider Information and Listing Updates
Providers are responsible for keeping provider profile information, business information, listing information, pricing, availability, service area, licenses, permits, certifications, registrations, and insurance information accurate and current.
Providers may be able to update some provider information through their account.
Certain information, such as license, permit, certification, registration, insurance, or payout-related information, may require additional review before changes are accepted or before listings are reactivated.
If a provider's required license, permit, certification, registration, or insurance expires, becomes invalid, is suspended, is revoked, or cannot be verified, BookCollar may pause or restrict the provider account, listings, booking ability, or payout ability until updated information is provided.
5. Marketing Communications Choices
You may opt out of marketing emails by using the unsubscribe link in those emails or by contacting BookCollar through the privacy request channel.
If BookCollar sends marketing text messages, users may be able to opt out by following the instructions provided in the message, such as replying "STOP," if applicable.
Even if you opt out of marketing communications, BookCollar may still send transactional, operational, or administrative communications, including:
- Account notices
- Booking notices
- Payment notices
- Provider onboarding notices
- License or insurance notices
- Security alerts
- Legal notices
- Policy updates
- Customer support messages
- Dispute messages
- Safety notices
7. Targeted Advertising Choices
BookCollar may use or may later use advertising, analytics, or tracking tools that could be considered targeted advertising, cross-context behavioral advertising, or sharing of personal information under certain privacy laws.
If applicable law gives you the right to opt out of targeted advertising, BookCollar will provide a method for eligible users to exercise that right.
If BookCollar does not use targeted advertising at launch, this section should be updated to accurately reflect current practices.
8. Sale or Sharing of Personal Information
BookCollar does not intend to sell personal information for money.
However, some privacy laws define "sale," "share," or similar terms broadly and may include certain advertising, analytics, or tracking activities.
If BookCollar engages in activities that are considered a sale or sharing of personal information under applicable law, eligible users may have the right to opt out.
9. Location Data Choices
BookCollar may use location-related information to support search, booking, service-area, map, and in-person service features.
Location-related information may include:
- Service address
- Provider business location
- Provider service area
- City, state, or ZIP code
- Approximate location from IP address
- Browser or device location, if enabled
- Map or distance-related information
If location-enabled features are used, you can usually control device or browser location permissions through your device or browser settings.
Disabling location permissions may limit location-dependent features, such as map-based search, nearby listings, service-area filtering, or appointment location workflows.
10. Access Requests
Depending on applicable law, you may have the right to request access to personal information BookCollar has about you.
An access request may allow you to ask BookCollar to provide information about:
- Categories of personal information collected
- Categories of sources of personal information
- Purposes for collecting or using personal information
- Categories of recipients to whom information is disclosed
- Specific personal information associated with your account, where required and appropriate
BookCollar may deny or limit access requests where permitted by law, including where disclosure would affect another person's privacy, security, fraud prevention, legal compliance, trade secrets, confidential business information, or legal rights.
11. Correction Requests
Depending on applicable law, you may have the right to request correction of inaccurate personal information.
You may be able to correct some information directly in your account.
For information that cannot be corrected through self-service tools, you may submit a correction request to BookCollar.
BookCollar may ask for information needed to verify the request and confirm the accuracy of the requested correction.
12. Deletion Requests
Depending on applicable law, you may have the right to request deletion of personal information.
BookCollar may delete, deidentify, or retain information depending on applicable law and business needs.
BookCollar may deny or limit deletion requests where retention is permitted or required, including for:
- Completing transactions
- Processing bookings
- Processing payments
- Processing provider payouts
- Maintaining tax and accounting records
- Preventing fraud
- Maintaining security
- Resolving disputes
- Processing refunds or chargebacks
- Investigating safety reports
- Enforcing agreements
- Maintaining provider licensing records
- Complying with legal obligations
- Establishing, exercising, or defending legal claims
Deletion of certain information may limit or prevent use of the platform.
13. Portability Requests
Depending on applicable law, you may have the right to request a copy of certain personal information in a portable format.
BookCollar may provide information in a format that is reasonably usable and technically feasible, subject to verification and legal exceptions.
14. Opt-Out Requests
Depending on applicable law and BookCollar's data practices, you may have the right to opt out of certain processing activities, such as:
- Targeted advertising
- Sale of personal information
- Sharing of personal information
- Certain profiling activities
- Certain uses of sensitive personal information
Not all opt-out rights apply in all locations or circumstances.
15. Sensitive Personal Information Choices
BookCollar does not intend for users to submit unnecessary sensitive personal information.
However, certain provider onboarding, licensing, insurance, identity verification, payment, or background check workflows may involve sensitive or regulated information depending on the feature used.
If applicable law provides special choices regarding sensitive personal information, BookCollar will provide required options to eligible users.
17. Identity Verification
Before responding to certain privacy requests, BookCollar may need to verify your identity.
Verification steps may depend on:
- Type of request
- Sensitivity of information
- Account status
- Risk of unauthorized disclosure
- Applicable law
- Whether you are a customer, provider, applicant, or visitor
BookCollar may request information such as:
- Account email
- Phone number
- Account details
- Booking details
- Provider details
- Other information reasonably needed to verify identity
BookCollar will not use verification information for unrelated purposes except as permitted by law.
18. Request Limits and Denials
BookCollar may deny or limit a privacy request where permitted by law.
Reasons may include:
- BookCollar cannot verify the request
- The request is fraudulent
- The request is excessive
- The request is repetitive
- The request is manifestly unfounded
- The request conflicts with legal obligations
- The request would affect another person's rights or privacy
- The request would interfere with fraud prevention or security
- The request would interfere with payment, tax, accounting, or dispute obligations
- The request would interfere with legal claims
- The requested information must be retained under applicable law or policy
19. Response Timing
BookCollar will respond to valid privacy requests within the time required by applicable law.
If more time is needed and allowed by law, BookCollar may extend the response period and provide notice where required.
20. Appeals
If applicable law gives you the right to appeal a denied privacy request, BookCollar will provide instructions for submitting an appeal.
Appeal instructions may be provided in BookCollar's response to the denied request.
21. Non-Discrimination
Where required by law, BookCollar will not unlawfully discriminate against you for exercising privacy rights.
However, certain requests may affect your ability to use the platform. For example, if you request deletion of information necessary to maintain your account, process bookings, verify provider qualifications, process payments, or meet legal obligations, certain features may no longer be available.
22. How to Submit a Privacy Request
To submit a privacy request, contact BookCollar at:
Privacy contact:
[Insert privacy email]
Mailing address:
[Insert legal mailing address]
Please include:
- Your name
- Your account email, if applicable
- Whether you are a customer, provider, applicant, visitor, or other user
- The type of request you are making
- A clear description of the information or action requested
- Any information reasonably needed to verify your request
Do not include unnecessary sensitive information in your request.
23. Relationship to Privacy Policy
This page should be read together with BookCollar's Privacy Policy.
The Privacy Policy explains BookCollar's broader data collection, use, sharing, retention, and protection practices.
If there is a conflict between this page and the Privacy Policy, the more specific document will generally control for the specific privacy choice or request process it addresses, unless otherwise stated.
24. Changes to This Page
BookCollar may update this page from time to time to reflect legal requirements, privacy practices, platform changes, or available user controls.
Updated versions will be posted with a revised effective date or last updated date.
Where required by law or appropriate based on the change, BookCollar may provide additional notice.
25. Contact Information
Privacy contact:
[Insert privacy email]
General support:
[Insert support email]
Legal contact:
[Insert legal email]
Mailing address:
[Insert legal mailing address]
22. What can wait until later?
End of Your Privacy Choices